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Optimize your Broadcasting and Viewing

Special guest post submitted by StreetJelly co-founder, Martina!


StreetJelly offers multiple broadcasting options to accommodate various technical capabilities and preferences. Each broadcasting option is a different technology and requires certain settings on your computer. As addressed in previous blogs, there have been changes in streaming technology during the last year or two. The once widely common and very user friendly Flash-based method is being quickly replaced by WebRTC and OBS. While Flash broadcasts in a fairly continuous stream, WebRTC broadcasts in packets (picture them like chunks) and requires more bandwidth and very steady bandwidth. The overall steadiness is key to a smooth, uninterrupted broadcast. A musician can have overall very good bandwidth (600 to 700 kbps) but still experience broadcasting issues if there are drastic, sudden drops.

Over the course of the last year the overall, use of bandwidth across the internet has increased immensely. Many people are using more bandwidth than ever due to cultural changes like watching TV and movies streamed over the internet. The usage of other surrounding households can affect your personal bandwidth, especially if you are using cable internet. Being in an urban area is not a sure ticket to a great internet connection anymore. Densely populated areas, apartment complexes, hotels and schools are often a victim of huge swings in bandwidth usage. These fast increases by your neighbors can temporarily affect your own bandwidth. You might also be dealing with intentional throttling of bandwidth by your internet provider. Musicians and viewers can achieve an enjoyable and stress free musical experience with just a few clicks of your mouse that can make all the difference.

“Photon” app on iPhone, click the Flash icon

Depending on which broadcast method a musician chooses, a performance is either mobile ready or requires Flash to view. Most shows are mobile ready which means they can be viewed on mobile devices without any additional adjustments. Flash broadcasts require you to “allow” Flash on your mobile device. You can do this by installing an app like Photon or Puffin. After the app is installed Flash still needs to be activated by clicking on the Flash symbol. Depending on your device you might have to do this each time you view a show in Flash. Viewers using desktops also need to allow Flash. Since major browser companies turned off Flash, it needs to be turned on in your browser settings. Many times when browser updates are downloaded the Flash setting will be turned off and needs to be reset after each update. This is a browser imposed inconvenience and not initiated by StreetJelly. By hovering over the artist’s picture on our home page you can tell whether a performance requires Flash. If you see a mobile symbol, the show is mobile ready. If not, the show requires Flash.

Here are some small and simple adjustments you can try for a smooth broadcasting and viewing experience, especially those of you dealing with low or inconsistent bandwidth.

Check that you have Flash installed (a browser update might have uninstalled it even if you just checked a few days ago). You can do this in your browser settings (generally under Plugins) and enable Flash if necessary.

Turn off all other devices and programs in your household which affect your bandwidth, especially everything using large amounts like watching TV or programs like Facebook.

There are 2 volume meters, one on your computer and one on the bottom of the broadcast screen. If you have no sound, please check that neither one is turned off. For musicians broadcasting, check whether you selected the correct sound source. If you broadcast through a mixer this device will become your sound source.

If a viewer experiences issues with broadcasts cutting out, it can either be a bandwidth issue from the musician or an issue with viewer’s computer; such as a slow computer with little memory. You can try to switch to a different browser and see whether that might work better for you. It is very important to turn off all other programs which have a large amount of graphics or video features. Your computer might simply not be fast enough to handle the StreetJelly stream and Facebook feed at the same time. If multiple viewers have trouble watching a certain performer, the problem lies generally on the musician’s end. In this case a bandwidth issue is the most likely cause.

We are looking forward to your next visit to and would like to thank musicians and viewers alike for being part of this wonderful community.

You’ve been Volunteered into the Jelly Army

You’ve been volunteered into the Jelly Welcome Army!

Uncle Jelly SamWhen I was in the Army, I was often “hey you’d,” as we would say.  “Hey you, you just volunteered yourself to stay tonight and clean out the 1st Sergeant’s office.”   Of course, I was thinking more like, “hey whaaaaaat?”  As time goes by and the more things change, well, the more things stay the same.  Hey You, you’ve been volunteered to be part of the Jelly Welcome Army!  (Don’t worry, I clean my own office.  Ok, that’s not true, but it gets cleaned somehow.)

As StreetJelly grows everyday, a warm welcome to new users and artists into the Jelly Nation goes such a long way.  So all my Jelly Friends, please take these few steps whenever you see a new musician or viewer on the site.


New Viewers

  • Say “Hello” and “Welcome to StreetJelly” whenever you encounter a new user.
  • Help new users understand some of the crazy words we use in Jelly Land with a brief explanation.
  • Same thing with Smileys, explain any not-so-obvious meanings.  For example, new users have no idea what the fly means the first time they see it.  Add a quick note like “(listening only)” so they understand.

New Artists (first time performing)

  • Say “Hello” and “Welcome to StreetJelly.”
  • Give them feedback on their sound. But please don’t overwhelm them with too much tech talk.  They may be new to webcam and USB mic technology, so you don’t want to scare them off.  If their sound is at least decent, tell them “we can tweak it later when you get more comfortable on the site.”
  • Explain any features on the site they many not understand like tokens, Rocker Pins (badges), play lists, etc.
  • Take a moment to scroll down and read the artist’s profile.  You’ll be surprised how interesting some of them are and it may help you strike up a conversation with the musician.
  • Keep the chat conversation focused on the musician. This is kind of a tricky one, but important.  A brand new musician performing on the site is probably a bit uncomfortable or nervous with this new format.  It’s not that easy to keep up with chat messages, respond, talk, play, remember chords / lyrics, and so on.  It can be overwhelming to new artists if the chat is inundated with tons of unrelated messages, personal conversations, and zillions of smileys.

The key to being part of the Jelly Welcome Army is to remember how you first experienced StreetJelly in the early days.  I know we all have fun on the site now, go a bit nuts with smileys, and joke some really bad whoppers.  But remember that a musician’s performance is like an invitation into their living room.  We wouldn’t want to be invited in someone’s house and ignore their presence.

I hope we’ve been able to give everyone (as much as humanly possible) a warm welcome when they found StreetJelly.  Now it’s your turn to return the same welcome to all the new people.  Pay it forward and many thanks, Jelly Friends!

Any other tips how to welcome new viewers and musicians?